Help centre

How can we help?

Whether you have a practical problem or a historical question, your message will reach the Chronicle Atlas team.

Common support topics

Start with the right subject.

Including your device model, iOS version and a short description of what happened can help us understand technical problems more quickly. Never email full payment-card details.

Using the app

Technical help, local progress, settings and accessibility questions.

Subscription help

Questions about Premium access, annual billing or subscription status.

Restore purchases

Help restoring Premium for the same Apple ID. Local Chronicle progress is not restored.

Report a historical issue

Tell us about a factual concern, disputed interpretation or missing source.

App feedback

Share a suggestion, accessibility concern or idea for a future chronicle.

Subscription tip

Billing is managed by Apple.

You can view, change or cancel an App Store subscription in iPhone Settings under your Apple ID. If access is missing after purchase, open England 871 and choose Restore Purchases. This restores eligible Premium access, not locally stored Chronicle progress.